Terms of Service Policy

Terms Of Service

Please read our terms of service. Please keep in mind that these terms of use are in place so we can better tend to our clients more efficiently and ultimately better serve you down the line. You will find that most mastering studios will have similar terms for their mastering and a lot of places will charge you before you hear a master.

Mastering

Tracks typically take anywhere from 24-48 hours to complete per track; starting on the next day from when the track was submitted. However, this can vary depending on the level of demand and tracks in que. Meaning, if you submit a track on Sunday night, you will receive a mastered version on the following Tuesday or Wednesday. If you send 10 or more tracks, your project can take up to 20 days to process and master.

All track submissions are final. If your master version has been completed already, there will be an additional fee of $11.00 for each new mixdown submitted. For example, once you have received a pre-view of the mastered track(s) it will cost $11.00 to submit an updated version should you choose to send a new version. Upon the third submission of any track payment will be required before the track is mastered.

Changes to tracks/mixdowns

We will provide 2 rounds of adjustments to your track. If additional changes are necessary, we may ask that another payment be completed for additional work (exporting, converting, downloading, uploading, tweaking, etc).

After hearing the first mastered copy of your track(s) tweaks can be made upon request. We will send a preview of the second mastered version along with the full 16bit/WAV version once payment is completed. Payments can be made directly through the website at DarkroomMastering.com/order and/or we can send an invoice upon request.

Your personal information

Your email address is secure with us. We do not like spam and will never spam or share your information with anyone. It is for our use only to keep our clients updated with current news, information, and deals on mastering. If for any reason you would like to unsubscribe from our newsletter simply click the unsubscribe button in one of the emails we send you.

Copyright

Darkroom Mastering does not claim any copyright interest or other rights in the works submitted for mastering.

Your music is safe with us and we do not share any music or work submitted without your expressed permission. This includes file-sharing and SoundCloud uploads to our account. All of the tracks we share, including tracks on SoundCloud, File-Sharing websites, and music on our website are all permitted by the artist(s).

Payments

Payments can be made via Paypal using our “Add to Cart” button on the right side of our website. Payments can be made using any major debit/credit card and it is not required that you have a paypal account to make a payment.

Upon completion of a payment you will automatically receive a confirmation order # via email

If a request is made for multiple tracks we will master the first track, then require a deposit toward the full amount of the project cost before starting on the rest of your project. This usually is 50% of the total project amount.

Payments are non-refundable after receiving the full master version of any track.

By making a payment to Darkroom Mastering you are agreeing to these terms of service.

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